Limited Mobility

Delivery

We make every effort to dispatch orders received before 3.00pm UK time Monday to Friday on the same day. On Saturdays we aim to dispatch all orders received before 10.30am UK time on the same day. Very occasionally this is not possible, in which case your order will be dispatched on the next working day. No orders are dispatched on Sunday.

We use the First Class or Airmail service as appropriate, unless the tracked service has been selected at checkout. In some areas we only offer the tracked service, in this case it will be automatically selected at the checkout.

Our shipping rates are set at a flat-rate per order, regardless of how many units you purchase.

We have designed our packaging so that orders of one or two items will fit through standard letter boxes. Your postman should be able to deliver these orders without disturbing you. Larger orders may require you to be available to take delivery and on occasion a signature may be required.

Overseas orders typically take 5-10 working days to arrive, although this does depend on the efficiency of the local postal service.

Orders with EU shipping addresses will be charged VAT at their local rate, this will be added at the checkout and remitted by us to the appropriate country. Please note the website prices include UK VAT which is charged at 0% for children’s sizes and 20% for adult sizes.

Unfortunately we are unable to ship orders of over 150 EUR (including shipping) in the EU.

Non-EU overseas customers are responsible for Import Duty/Tax in their respective countries. We cannot advise you what these costs will be, please consult your local customs office for more information. We will attach the appropriate customs forms to all overseas shipments.

For more information see our Shipping & Returns page.